Contact Us

Farm Bureau Financial Services is committed to helping you protect what matters most, and that means providing access to the information and customer service you need and expect.

Customer Service Support

For general inquiries and customer service, send us an email.

Message

Department Contact Details

Commercial Ag and Business Customer Service

800-526-7270

Additional Phone Number 785-587-6002

Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time

Home/Auto/Property Customer Service

866-399-FBFS

Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time

Farm Bureau Virtual Assistant for Mortgage Companies Only

Workers' Compensation Claims Service

800-843-9413

Monday – Friday 8 AM - 4:30 PM
Central Time

Life/Annuity Customer Service

800-247-4170

Monday – Friday 8:00AM - 4:30PM
Central Time

Mutual Funds Customer Service

877-860-2904

Monday – Friday 8:00AM - 4:30PM
Central Time

Website Assistance

866-399-FBFS Prompt 3*

Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time

Submit Your Question

Corporate Office

Farm Bureau Financial Services

5400 University Avenue

West Des Moines, IA 50266-5997

Media Relations

515-226-6397

Monday – Friday 8:00AM - 4:30PM
Central Time

Visit the Newsroom

E-Billing Clearinghouse (Minnesota Only)

Optum Property and Casualty Clearinghouse (OPCC)

Customer Support

877-234-0449

8:00AM - 7:00PM Eastern weekdays

Email: OPCChelpdesk@optum.com

https://opcc.optum.com/tpp/login.php

Payor Name & ID

Farm Bureau Property & Casualty Insurance Company (13773) Western Agricultural Insurance Company (27871)

Policy Service Forms & Site Help

Click here to access the Policy Service Forms. Also in the Site Help sect ion, you will find the recommended browsers and settings for using this website. You'll also find frequently asked questions about registering for account access, signing up for complimentary credit monitoring (with a qualifying policy), making a payment or reporting a claim online.

Additionally, you can read about how to understand your Farm Bureau Property & Casualty bill. It displays where to find billing and coverage information in each section of the invoice, along with your various payment options.

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